Tenant Induction and Handover


What do we do when inducting a tenant and handing over the property?

Once a tenant has been approved for a property we arrange a meeting to complete the tenancy agreement. This appointment generally takes approximately 45 minutes to conduct and includes the signing of the tenancy agreement. We explain in detail the tenant’s obligations to the agreement and in particular what we expect when attending for our routine inspections.

On possession day we arrange to meet with the tenant and provide them with 2 sets of keys and any remotes. These are documented and signed for by the tenant to ensure we have a record of what keys were provided at the commencement of the tenancy.

Two copies of the ingoing inspection report are provided to the tenant. The Tenant can dispute or make changes to the report but are required to return the report to our office within 14 days. If they fail to return the report it will be deemed they are in agreeance with the report and the original document will become legally binding.